WAREHOUSE SALE - ON NOW

Sydney, Canberra & Regional NSW Delivery

Express Delivery Includes:

  • Delivery of boxed items to the room of choice provided there is clear, safe and sufficient access to do so.
  • Delivery to the second floor, provided there is clear, safe and sufficient access to do so.

Express Delivery does Not Include: 

  • Unbox and assembly
  • Removal and disposal of old furniture items.

 Before You Order

To help ensure a smooth delivery, please review the following before placing your order:

  • Room of Choice Delivery – Our Express Delivery service includes delivery to your room of choice, provided the item can be safely transported through your home while remaining in its original packaging.
  • Packaged Dimensions – Please ensure all purchased items, while packaged, will fit through doorways, hallways, stairwells, lifts and any other access points before placing your order.
  • No Unboxing During Delivery – Our delivery partners are unable to unbox, dismantle or alter product packaging to gain access to your home or room of choice.
  • Safe Access Required – If the delivery team determines that an item cannot be safely taken to your nominated room, they may, at their discretion, leave the item in the nearest safe and accessible location within your property. In this circumstance, the delivery will be considered complete.
  • Delivery Only Service – Express Delivery includes delivery only and does not include assembly, installation, rubbish removal or disposal of packaging.

Delivery Dates

Your preferred delivery date can be selected during checkout and is subject to availability based on your location and existing delivery bookings. If a date is unavailable, it will not appear as a selectable option.

If no delivery date is selected during checkout, our delivery partner will contact you to schedule a date.

While every effort is made to deliver on your selected date, delays may occasionally occur due to circumstances beyond our control. If this happens, our delivery partner will contact you to arrange an alternative delivery date.

Requests to change a scheduled delivery date must be submitted to Warehouse Furniture Clearance by email at least 72 hours prior to the scheduled delivery.

Risk in the goods passes to you once delivery commences. Warehouse Furniture Clearance accepts no responsibility for any loss, theft or damage occurring after delivery has been completed.

Standard Delivery Conditions

Our standard delivery service applies to deliveries that can be completed safely and efficiently. Additional charges may apply where a delivery:

  • Requires more than two delivery personnel.
  • Requires lifting items over fences, balconies or other obstacles.
  • Is above the second floor.
  • Takes longer than 20 minutes to complete.
  • Has restricted vehicle access or limited parking.
  • Requires delivery at a specific time.
  • Involves unusual access or handling requirements.

If your property requires a special delivery arrangement, please advise us before delivery is scheduled. Where possible, a specialised delivery service can be arranged, however additional charges will apply.

If you are unavailable, cannot be contacted, or are unable to accept delivery during the agreed delivery window, a redelivery fee may be charged.

We reserve the right to refuse delivery to locations that present an unreasonable risk of injury, property damage or product damage, or where access is unsuitable for standard delivery vehicles. In these circumstances, you may arrange your own transport provider. Where a customer appoints their own carrier, all responsibility and insurance for loss or damage during transport rests with the customer.

By placing an order, you agree to pay all applicable delivery and handling charges presented during checkout.

Delivery availability is shown during checkout using our postcode verification system.

Delivery Methods

Delivery is available to ground floor and second floor locations where safe and unobstructed access is available.

We are unable to deliver to PO Boxes or Parcel Lockers due to the size of the products we sell.

All deliveries require someone at the delivery address to accept and sign for the goods unless Authority to Leave has been prearranged.

Authority to leave is subject to a safe and secure location deemed appropriate and accessible at the time of delivery

Delivery Failure

Please ensure your delivery details, particularly your delivery address and contact phone number, are accurate before completing your purchase.

If an incorrect address is supplied and the order is returned or redirected, any additional freight charges incurred to complete the delivery will be payable by you.

Your contact phone number may be provided to our delivery partner to assist with arranging delivery.

If we or our delivery partner are unable to complete delivery due to incorrect information provided by you, your unavailability, or your failure to accept delivery, and delivery has not been successfully completed after two delivery attempts or 21 days (whichever occurs first), we reserve the right to cancel your order.

In these circumstances, any refund will be less the delivery, handling, storage and any other costs incurred in attempting to complete the delivery.