Simple Tips to Keep Your Furniture Fresh, Clean, and Looking Like New

Leather

When necessary, brush or vacuum away dust and grit. Wipe over with a soft, clean, dye-fast cloth.

Spots and Spills

Wipe excess liquid up immediately with an absorbent cloth or sponge.

General Cleaning

Clean every 3–4 months with leather cleaner followed by leather protector.
Always follow directions on product packaging.

Notes

Perspiration and body oils on arm pads and headrests may damage leather and require more frequent cleaning.
Leather may stretch and not fully return to shape over time with intensive use.
Avoid tugging on sewn-in cushions—this can cause tears.
Use all seating areas evenly to maintain cushion shape.
Pets are not recommended on leather furniture due to scratching and saliva damage.

Do Not

Expose to direct sunlight, heat, or weather.
Dry clean or machine wash.
Use saddle soap, detergents, solvents, abrasives, or silicone-based products.

Fabric

Regular Care

Protect from direct sunlight.
Vacuum regularly using low suction.
Rotate reversible cushions.

Cleaning

Do not remove cushion covers, even with zippers — this voids warranty.
Do not wash, dry clean, or shampoo clean.
Use hot water extraction machine. Professional cleaning recommended.
Use only upholstery detergents. Avoid dishwashing/laundry liquids.
Do not wet the filling.
Dry in shade, away from direct heat/sunlight. Let dry thoroughly before reuse.

Spot Cleaning

Do not rub or use solvents.
Treat spills/stains immediately.
Gently scrape soil or blot liquid.
Use proprietary cleaners per instructions. Do not saturate fabric.

Warning

Use only water-based soil-resistant treatments (no aerosols).
Pilling is not a fabric defect — it's a normal occurrence from wear and is easily removed with a de-pilling tool.

Pilling may result from friction, environment, or clothing fibres. It can be easily removed using a battery-operated de-piller from most haberdashery stores.

Outdoor

Cushions

UV exposure may cause fabric fading.
Do not leave outdoor furniture exposed permanently to elements.

Timbers

Timber exposed to weather may deteriorate faster.
Regular vacuuming and dusting is recommended.
Oil timber regularly (ask store for product advice).
Minor cracking is natural and doesn’t compromise strength.

Wicker

Regular vacuuming and dusting is recommended.
Do not pull on damaged weave—this may cause unraveling.
Exposure to weather may cause fading.

Timber

Natural wood variations such as knots and grain are not defects but unique characteristics of timber furniture. A multi-step finish is applied for durability.

Follow these care tips to maintain quality:

Dust regularly with a damp, lint-free cloth.
Always use placemats or hot plates to avoid heat damage.
Avoid exposure to direct sunlight, moisture, and temperature extremes.
Wipe up spills immediately. Avoid alcohol, perfume, or nail polish near furniture.
Do not let plastic placemats sit directly on timber—chemicals may soften and damage the finish.

Glass Product Care

If glass is chipped or broken, stop use and contact us.

Warning

Use mats for hot/cold items — prevent direct contact with glass.
Do not sit or stand on glass surfaces.
Do not use glass as a chopping surface.
Do not strike glass with hard or pointed objects.
Clean with a damp cloth and mild soap. Avoid abrasive cleaners.

Product Protection Warranty

Provided by:
Guardsman Australia Pty Ltd
1800 249 252 | info@guardsmanaustralia.com
www.guardsmanaustralia.com

Fabric & General Warranty Information

If you want to protect your new furniture from accidental stains and damage, consider our 5-Year Product Protection Warranty. Developed with our partner Guardsman, this warranty offers comprehensive coverage for your sofa.

What’s Covered:

Stains from food, drinks, bodily fluids (human & pet), pen and ink, nail polish, lipstick, blood, bleach, cosmetics, glues, chewing gum, paint, fake tan, and more.
Accidental damage such as rips, tears, cuts, and burns.

You’re also protected financially, with unlimited genuine accident claims over five years—up to the original purchase price (T&Cs apply).

Fabric Protection – 5-Year Product Warranty

Enjoy your lounge, dining, or bedroom furniture without the stress of accidental stains or damage.

What’s Covered:

All accidental stains and accidental damage for five years.

If Repairs Can’t Be Made:

Guardsman will explore options like cushion replacement, fabric recovery, or even full furniture replacement if needed.

What You’ll Receive:

A Fabric Care Collection Kit with Fabric Protector, Level 1 & 2 Fabric Cleaners
Toll-free advice on stain removal
Free in-home visits from authorized technicians

Is It Safe? Yes—Guardsman products are safe for kids, pets, and the environment. (Not suitable for silk.)

Your warranty comes with Australian Consumer Law guarantees. You’re entitled to a replacement or refund for major failure, and compensation for foreseeable loss or damage.

Who Are Guardsman?

Guardsman is a trusted name in furniture care since 1915. Their product warranties let you enjoy your fabric furniture worry-free.

Your Fabric Care Kit Includes:

1 x Fabric Protector aerosol (1-seat), or 2 x aerosols for larger lounges
250ml Fabric Cleaner Level 1
125ml Fabric Deep Cleaner Level 2
Application cloths & sponges
Guardsman 5-Year Product Warranty booklet

Note: This warranty does not cover manufacturer defects. See full terms at www.guardsmanaustralia.com.

Making a Claim

Contact Guardsman within 5 business days of the damage or stain.
Identify the cause.
Have your invoice and warranty ready.
Leave the rest to Guardsman.

Warranty Coverage Overview

Accidental Stains:

Guardsman will arrange professional cleaning. Stain cause must be identified and reported within 5 days.

Accidental Damage:

Rips, cuts, burns, or tears are covered. Must be reported within 5 days.

Replacements:

If repair or cleaning isn’t possible, Guardsman may replace the area or item. If the original material isn’t available, they’ll offer a close match or refund.

Financial Limits:

Coverage is capped at the furniture’s purchase price or Guardsman’s purchase cost (whichever is lower). If a full replacement is issued, the warranty ends and Guardsman takes ownership of the replaced piece.

Exclusions

This is not a general cleaning contract. The warranty does not cover:

Manufacturer defects
Wear from everyday use
Commercial use
Improper applications

For recommended cleaners, contact Guardsman.

Need Help?

Australia: 1800 249 252
New Zealand: 0800 442 343
www.guardsmanaustralia.com
info@guardsmanaustralia.com

Have these ready when you contact:

Purchase details and receipt
Warranty number
Description and cause of damage or stain
Your contact details

Disclaimer of Liability

This warranty does not cover loss/damage to people or property. However, Guardsman complies with Australian Consumer Law: you're entitled to a refund, replacement, or compensation for major failures or damages.

Privacy Policy

Your personal data is handled according to Guardsman’s Privacy Policy.

13 Columbia Way, Baulkham Hills NSW 2153
info@guardsmanaustralia.com.au
1800 249 252

Fabric Spot Cleaning Tips

Fabric Cleaner Level 1:

Apply to a cloth, blot (don’t rub) until stain lifts
Dry with a cool fan or hairdryer
If stain remains, try Level 2

Fabric Deep Cleaner Level 2:

Apply directly to the stain
Blot with a clean cloth
Follow up with Level 1 if needed
Dry with a cool fan or hairdryer

Tip: When spot cleaning a cushion, unzip it and place a clean towel underneath the stain.

Always apply cleaners to the cloth—not directly to fabric.