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To obtain service under the Guardsman Product Warranty please contact Guardsman customer Service on the following numbers:

Telephone: 1800 249 252

Or Online:
Web: www.guardsmanaustralia.com
Email: info@guardsmanaustralia.com

When contacting Guardsman Customer Service, please ensure that you have the following information ready to assist the agent with your enquiry or claim processing:

  • purchase details and a description of the upholstered furniture
  • proof of purchase of the Guardsman Outdoor Care Collection from your furniture retailer
  • the Guardsman 5 Year Product Warranty number on the front cover of your booklet
  • specific details of the stain or damage and how it occurred
  • you will also need to provide your name, address, and day/evening telephone number.

Warranty Information

Furniture Care: Fabric Care Collection - 5 Year Product Warranty

Click this link for the full warranty terms and conditions

Furniture Care: Leather Care Collection - 5 Year Product Warranty

Click this link for the full warranty terms and conditions

Furniture CareOutdoor Care Collection - 5 Year Product Warranty 

Click this link for the full warranty terms and conditions

Furniture Care: Wood Care Collection - 5 Year Product Warranty

Click this link for the full warranty terms and conditions

Mattress Care: Mattress Protection - 10 Year Product Warranty

Click this link for the full warranty terms and conditions

Mattress Care: Mattress Protection - 5 Year Product Warranty

Click this link for the full warranty terms and conditions