WAREHOUSE SALE EVENT - ON NOW

Open times:

We are not a retail store! We only open to the public a few weekends of the year only. This is the only time the public is able to purchase. 

Our events are held specific weekends of the year. On these weekends our website will be opened for online purchasing from 6pm Friday evening until 6pm Sunday evening and our warehouse will be open for physical viewing/purchasing Saturday & Sunday only. We will send out notification 2 weeks prior. There are no set dates you must sign up for notification. 

Event:

Sign up here for notification of the next event 2 weeks prior or follow us on Facebook & Instagram  

Please contact us below if you have any questions, we realise we are unusual and are happy to help clarify any questions.

Phone:
 
07 3189 2388

0401 680 034

Email: 
hello@wfc.com.au 

Address: 
3 West, 605 Zillmere Rd, Aspley QLD

Collection Times:
Monday to Thursday 8am to 3pm 
Friday 8am to 12pm

Not open to the public for purchasing outside of Events
 

 

Product protection
warranty is provided by:

To make a claim for a guardsman warranty head to the link below:

Guardsman Australia Pty Ltd
1800 249 252
info@guardsmanaustralia.com


Fabric & General Warranty Information:

Furniture Care:
Fabric Care Collection - 5 Year Product Warranty

If you
want to protect your new furniture from accidental stains and damage, consider
our 5 year product protection warranty. Developed in collaboration with our
partner, Guardsman, this warranty offers comprehensive coverage for your sofa.

What's
Covered? Our Fabric Care Collection Book offers full details, but in summary,
you'll be covered for:

Stains caused by food, human and
pet bodily fluids, drinks, pen and ink, nail polish, lipstick, blood,
acids, bleach and corrosives, cosmetics, glues, waxes, chewing gum, paint,
crayons, fake tan and hair dyes.

Accidental damage including rips,
tears, cuts and burns.

You'll
also receive valuable financial protection, as you can make as many claims over
five years as you have genuine accidents, up to the original purchase price of
your furniture (terms and conditions apply).

Fabric
Protection - Product Warranty Our Fabric Protection Product Warranty provides
five years of protection against all accidental stains and accidental damage.
This way, you can enjoy your fabric lounge, dining or bedroom furniture without
worrying about stains or damage caused by accidents.

What's
Covered? Your Fabric Protection Product Warranty covers ALL ACCIDENTAL STAINS
AND ACCIDENTAL DAMAGE FOR 5 YEARS.

What
If You Can't Clean Or Repair My Furniture? Our customer service team will
investigate various options to find the best solution for you, including
replacing cushions or cushion covers, recovering the area with new fabric, and
in some cases, even replacing the piece of furniture!

What
Do I Get? When you purchase our Fabric Care Collection, you'll receive:

A Fabric Care Collection Kit,
which includes Fabric Protector, 250ml Level 1 Fabric Cleaner, and 125ml
Fabric Deep Cleaner Level 2.

Toll-free professional telephone
advisory service on how to handle accidental stains and damage.

Free in-home visits by an
authorized technician to remove accidental stains and fix accidental
damage on any covered claim.

Is The
Fabric Protector Safe? Absolutely. Guardsman Fabric Protectors are
environmentally friendly, designed for household use, and safe for kids,
adults, and pets.

Please
note that fabric care products are not suitable for use on silk. See warranty
book terms and conditions for full dye transfer coverage. Also, Guardsman goods
come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or a refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.

As
always, terms and conditions apply. Please refer to the warranty details below
for full details.



WHO ARE GUARDSMAN
REWRITTEN

Guardsman
is a well-known furniture care and repair expert that has been in the business
since 1915. Their Furniture Care Product Warranties guarantee that you can
enjoy your fabric furniture for its intended purpose without worrying about
potential damage.

Guardsman
Fabric Care Collection and Product Warranty

Congratulations
on selecting the Guardsman Fabric Care Collection, which includes a 5-year
product warranty. By using the Guardsman Fabric Protector and Fabric Cleaners
as recommended, you can ensure the longevity of your fabric furniture
investment.

The
Guardsman Fabric Care Collection kit includes:

1 x Fabric Protector aerosol for
1 seat or 2 x Fabric Protector aerosols for 2-3 and 4-8 seats

1 x 250ml Fabric Cleaner Level 1

1 x 125ml Fabric Deep Cleaner
Level 2

Application cloths and sponges

Guardsman’s 5-year product
warranty

Please
note that this warranty does not cover manufacturer defects or defects covered
under a manufacturer’s reimbursement program. For more information, please read
the full terms and conditions, which are available at www.guardsmanaustralia.com or
through your retailer.

Making
a Claim

If you
need to make a claim, please follow these simple steps:

Contact Guardsman within five
business days of the damage or stain occurring.

Be prepared to identify the cause
of the accidental damage or stain.

Have your furniture invoice and
Guardsman Warranty readily available.

Leave the rest to Guardsman.

Fine
Print

We
recommend that you read the full terms and conditions before making a purchase.
Your retailer can provide you with a copy of the appropriate warranty book, or
you can visit www.guardsmanaustralia.com for
more information. The product protection warranty is provided by Guardsman
Australia Pty Ltd. For any questions or concerns, please call 1800 249 252 or
email info@guardsmanaustralia.com.



Benefit Statement and Guardsman Fabric
Care Collection Warranty Terms and Conditions

Benefit Statement and Guardsman Fabric Care Collection
Warranty: What You Need to Know

The Guardsman
Fabric Care Collection is a comprehensive warranty package that includes fabric
protection and a 5-year product warranty. This package is available to
customers who purchase new upholstered furniture from a furniture retailer. By
following the care and maintenance instructions outlined in the warranty book,
you can enjoy the following benefits subject to the terms and conditions listed
below:

Guardsman Product Warranty:
Protection Against Accidental Damage The Guardsman Product Warranty
protects your new furniture against all accidental stains, accidental
damage including rips, cuts, tears, and burns, human and pet bodily
fluids, ballpoint pen, and lipstick. This warranty is subject to the
following conditions:

Guardsman Fabric Protector is
applied to the furniture immediately after you receive it, following the
instructions set out in the product packaging.

You are the original purchaser.

The furniture is located in
Australia or New Zealand.

The furniture is used exclusively
indoors for private and domestic purposes and is not abused or misused
(this does not apply to commercial purposes such as hotels, rental
properties, boarding houses, etc.).

The furniture is received from
your furniture retailer without any stains or damage.

The terms and conditions listed
in the warranty book are met.

Stain Removal If within 5 years
after applying the Product to your new furniture, the covering upholstery
of the treated upholstered furniture is stained and cannot be removed
using the cleaning methods outlined in the warranty book, Guardsman will
arrange for a professional technician to clean the affected area at no
cost to you. However, please note:

You must be able to identify the
stain so that the technician can use the correct cleaning method for the
best results. If you cannot identify the cause of the stain, Guardsman
cannot guarantee removal of the stain.

You must notify Guardsman of the
stain's details within 5 days of the stain occurring. If Guardsman is not
notified within 5 days, their obligation under the Guardsman Product
Warranty is limited to 1 attempt by a professional cleaning technician to
clean that particular stain.

Accidental Damage Should the
covering upholstery on your new furniture be accidentally damaged by a
rip, tear, cut, or burn, Guardsman will arrange for a repair technician to
fix the accidental damage. However:

You must notify Guardsman of the
damage's details within 5 days of the damage occurring.

Replacement If the technician is
unable to clean or repair (as set out in condition 2 and 3 above) the
affected area, Guardsman will arrange for the affected area to be replaced
in the original covering upholstery at no cost to you. However:

If the original covering
upholstery is no longer available, you may choose to recover the affected
area with a covering upholstery of your choice to the same value as the
original covering upholstery. If this is not acceptable, you can elect for
a full refund from Guardsman, and the Guardsman Product Warranty will
cease.

If the original covering
upholstery is available, Guardsman cannot guarantee the exact color match
due to dye lot variations and upholstery fading. In these circumstances,
Guardsman's obligation is to provide the closest possible color match
available at the time. If this is not acceptable to you, you can elect for
a full refund from Guardsman, and the Guardsman Product Warranty will
cease.

Financial Liability In all cases,
Guardsman's financial liability under this warranty will be limited to a
maximum amount equal to the actual purchase price of the furniture or
Guardsman's purchase price, whichever is lesser. If a total replacement of
the furniture is undertaken by Guardsman (at their sole discretion), for
whatever reason, the replaced furniture becomes the property of Guardsman,
and the new furniture will not be covered under this warranty. In those circumstances this
warranty will come to an end.

Warranty Exclusions: What Is Not Covered

Guardsman, the provider of the 5-Year Product Warranty, does not
take responsibility for any damage to the upholstery, which includes:

Please note that this warranty is not a cleaning contract, and
it does not apply to the cleaning of furniture that is soiled through everyday
use. Any other application not approved by Guardsman may void this warranty. If
your furniture requires cleaning during the warranty period, please contact
Guardsman for an authorised cleaner in your area.

Warranty Service Procedure: How to Get Assistance

If you require assistance with your Guardsman 5-Year Product
Warranty, please contact Customer Service using the following details:

Telephone: Australia Toll free: 1800 249 252 New Zealand Toll
free: 0800 442 343

Online: Web: www.guardsmanaustralia.com Email: info@guardsmanaustralia.com

When contacting Guardsman, please have the following information
on hand to assist with your enquiry or claim:

• Purchase details and a description of the upholstered
furniture • Proof of purchase of the Guardsman Fabric Care Collection from your
furniture retailer • The Guardsman 5-Year Product Warranty number on the front
cover of your booklet • Specific details of the stain or damage and how it
occurred • Your name, address, and day/evening telephone number.

 

Disclaimer
Of Liability

Disclaimer of Liability The following terms and conditions
apply to the use of Guardsman's products and services. By purchasing and using
any Guardsman product or service, you agree to these terms and conditions.
Under no circumstances shall coverage under the warranty extend to any loss or
damage to a person or property, direct, consequential, or incidental, arising
from use of or inability to use the product. Guardsman acknowledges that our
goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or a refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.

Privacy
Policy Your privacy is important to Guardsman. If you register your warranty or
contact Guardsman Australia Pty Ltd or an affiliate regarding this product,
your personal information will be collected, handled, and used by Guardsman in
accordance with its Privacy Policy, which can be found at www.guardsmanaustralia.com/en/privacy. If
you have any questions about the Privacy Policy, please contact Guardsman via
one of the following methods:

Postal mail to 13 Columbia Way,
Baulkham Hills NSW 2153

Email to info@guardsmanaustralia.com.au

Telephone on 1800 249 252

Fabric
Spot Removal Procedures To remove most stains and spills from your upholstered
furniture, we recommend the following basic steps for spot cleaning. Please
note that these spot cleaning procedures are for spot cleaning only, not for
overall cleaning. Before calling Guardsman's Customer Service, try to remove
stains yourself while they are still fresh.

Fabric
Cleaner Level 1

Apply Fabric Cleaner Level 1
directly onto a clean cloth and gently blot over the stain repeatedly
until it disappears. Do not rub.

To prevent ring formation, dry
the area with a hairdryer on a cool setting (or a small fan if a hairdryer
is not available) being careful not to overheat the fabric.

If the stain remains, use Level 2
Cleaner.

Fabric
Deep Cleaner Level 2

Apply Fabric Deep Cleaner Level 2
directly onto the stain. Do not rub.

Blot with a clean cloth to lift
and remove the stain, repeating as needed with a clean section of the
cloth until the stain is removed.

Once the stain is removed, blot
the area with Level 1 applied to a cleaning cloth.

To help prevent ring formation,
dry the area using a hair dryer on cool setting (or a small fan if a hair
dryer is not available) being careful not to overheat the fabric.

TIP:
When working on a cushion with a zipper, unzip and place a clean white towel
under the spot before working on the area.

APPLY:
Cleaning products should be applied to the clean application cloth enclosed in
the Care Collection pack.