Mattress Protection - 10 Year Product Warranty

Mattress Care: Mattress Protection - 10 Year Product Warranty

Our 10-year mattress protection warranty, created in collaboration with Guardsman, guarantees that your new mattress is shielded against accidental stains and damage caused by everyday wear and tear. Enjoy peace of mind knowing your mattress is protected from life's unexpected mishaps.

Download a copy of the WFC Outlet Mattress Protection flyer, or read below for full details.

What You’re Covered For

This includes stains from food, human and pet fluids, drinks, ink, cosmetics, and more. It also includes accidental rips, tears, cuts, and burns. Refer to the full terms and conditions for inclusions and exclusions.

Financial Peace Of Mind

File unlimited claims for genuine accidents over ten years, up to the mattress's original purchase price.

What Does The Warranty Cover?

Guardsman’s mattress protectors are compatible with memory foam, latex, inner spring, futons, and more. They help extend mattress life and comfort.

Can’t Clean or Repair Your Mattress?

Guardsman will explore various solutions, potentially including replacement.

What Do I Get?

• Toll-free phone advice for stain/damage support
• Free in-home visits from authorized technicians for covered claims

Who Are Guardsman?

Experts in furniture care since 1915. Their warranties ensure peace of mind so you can enjoy your furniture without worry.

How To File A Claim

• Contact Guardsman within 5 business days
• Identify the cause of the issue
• Provide your invoice and warranty
• Let Guardsman handle the rest

Terms and Conditions

See the full terms at www.guardsmanaustralia.com.

Guardsman Contact:
Guardsman Australia Pty Ltd
Phone: 1800 249 252
Email: info@guardsmanaustralia.com

Warranty Inclusions Summary

1. Protection from accidental stains and damage
2. Must be purchased with a new mattress
3. Protector/mattress must arrive undamaged
4. Applies to original purchaser for private/domestic use only
5. Up to 2 free protector replacements
6. Stains/damages covered if protector fails
7. Mattress may be replaced if unrepairable
8. Contact must occur within 5 business days
9. Stain cause must be identifiable
10. Max replacement = original purchase price or Guardsman cost price

Warranty Exclusions

1. Pre-existing or delivery-related damage
2. Neglect, abuse, or environmental damage
3. Dye transfer
4. Third-party injury or property damage
5. Manufacturer recalls or programs
6. Uncovered pet damage

Service Procedure

Call: 1800 249 252
Web: guardsmanaustralia.com
Email: info@guardsmanaustralia.com

Have the following ready:

• Purchase details
• Warranty proof
• Description of damage
• Your contact info

Disclaimer of Liability

This warranty excludes damage unrelated to use and doesn’t override Australian or NZ consumer rights. No coverage for commercial use, recalls, or manufacturer faults.

Privacy Policy

Guardsman follows privacy laws. Details: guardsmanaustralia.com

Cleaning Instructions

• Machine wash up to 60°C
• Tumble dry up to 40°C
• Do not bleach, iron, or dry clean
• Do not use solvents

Regular cleaning is recommended to prevent general soiling.

The Secret to Stain Removal

• Act immediately on spills
• Stains settle within an hour
• Next-day removal is more difficult