BRISBANE ONLY

Warehouse Pickup, allows you to order products online and collect them from our Aspley warehouse. You will receive confirmation via email which will need to be presented at our Aspley warehouse to collect your order.

Pick Up Times

Sat 15th & Sun 16th: 9am to 3pm
Monday to Thursday 8am to 3pm 
Friday 8am to 12pm

Warehouse Pickup

You are required to present a copy (digitally or printed) of your order confirmation email (showing your order number) and valid photo identification (e.g. driver's license or proof of age card) to collect your order.
If you can not locate your Order Confirmation email please check your Spam or Junk email folders as often they end up there

Authority to Collect

If someone else is collecting on your behalf please complete the Authority to Collect form below. Alternatively a link will be provided after purchase and on the email confirmation to complete. We are unable to release collections without this form completed. 
Authority To Collect

To collect your order you must come to the front counter and present the above stated information. We will then print 2 copies of your Tax Invoice for collection in our distribution warehouse. 


All other weekends closed

Delivery is available throughout the below areas:

Brisbane Metro surrounding areas
Regional Queensland
Sydney Metro and surrounding areas
ACT 

Delivery Fees: 
Delivery fees vary for different products and are calculated based on the size and weight of your order and its destination. The delivery price for each order will be displayed during the checkout process, prior to payment and order confirmation and included in the total price of your order. Changes made to delivery address or delivery time after placing an order may incur additional charges, which we reserve the right to request to add to your original delivery charge. Delivery estimates calculated at checkout are based on delivery to the front door of a ground floor.

Delivery time: 
As furniture is a bulky item, delivery needs to be pre-arranged with the customer and have a date confirmed. Generally, items will take up to 15 business days to be delivered to you. This will depend on both your availability to receive the item and the delivery team. 
Risk in the products passes to you on commencement of delivery. We do not accept liability for any loss, theft or damage to the products after delivery.

Delivery methods & locations: 
Delivery is available throughout QLD, Sydney & ACT, there are a few exceptions however the calculator will be able to confirm if delivery is possible to your location. 

Delivery is to a ground floor; if the delivery is in a multi-story building the delivery company will not travel past the ground floor front door. Due to the Covid-19 restrictions we may only be able to deliver to your garage as to reduce the risk to our carriers and customers.

Please note: 
At present we are unable to combine multiple orders to be delivered at the same time due to volume and system requirements. If you place separate orders you will need to select delivery for each order