3 West, 605 ZIllmere Rd Aspley, QLD, 4035
Event Weekend: 9am to 3pm
Monday to Thursday 8am to 3pm
Friday 8am to 12pm
Collection is available from our 3rd party dispatch warehouse in Lidcombe. Please select a date for collection at checkout. Collection must be made on the date selected, if you need to change the collection date please notify us 24 hours prior.
195-203 John St, Lidcombe, NSW, 2141
9am to 3pm
Collection is available on specified days only which are available at checkout.
You are required to present a copy (digitally or printed) of your order confirmation email (showing your order number) and valid photo identification (e.g. driver's license or proof of age card) to collect your order.
If you can not locate your Order Confirmation email please check your Spam or Junk email folders as often they end up there
Authority to Collect
If someone else is collecting on your behalf please complete the Authority to Collect form below. Alternatively a link will be provided after purchase and on the email confirmation to complete. We are unable to release collections without this form completed.
Authority To Collect
To collect your order you must come to the front counter and present the above stated information. We will then print 2 copies of your Tax Invoice for collection in our distribution warehouse.
Delivery is available throughout the below areas:
Brisbane Metro surrounding areas
Sydney Metro and surrounding areas
Delivery fees vary for different products and are calculated based on the size and weight of your order and its destination. The delivery price for each order will be displayed during the checkout process, prior to payment and order confirmation and included in the total price of your order. Changes made to delivery address or delivery time after placing an order may incur additional charges, which we reserve the right to request to add to your original delivery charge. Delivery estimates calculated at checkout are based on delivery to the front door of a ground floor.
Delivery times vary depending on state
QLD: All Queensland deliveries can be scheduled at checkout, available dates and times will be shown prior to completion of order. Follow the prompts at checkout to schedule your delivery. Please note if a delivery date is not selected at checkout our delivery partner will schedule a time for you within a 15 business day timeframe.
NSW & ACT: Due to the current and ongoing restrictions throughout NSW & ACT our delivery partners have extended the delivery time frame to 4 weeks. All NSW & ACT deliveries will be contacted via phone or SMS to confirm a date for delivery.
Delivery methods & locations:
Delivery is available throughout QLD, Sydney & ACT, there are a few exceptions however the calculator will be able to confirm if delivery is possible to your location.
Delivery is to a ground floor; if the delivery is in a multi-story building the delivery company will not travel past the ground floor front door. Due to changing COVID-19 restrictions, changes may be made to the delivery location in line with regulations, this may include delivery to garages or front door.
At present we are unable to combine multiple orders to be delivered at the same time due to volume and system requirements. If you place separate orders you will need to select delivery for each order